Privacy Policy

Effective Date: August 12, 2025

Website: https://enerbone.store

Contact Email: sales@enerbone.store

At Enerbone, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us.

1. Information We Collect

A. Personal Information

We may collect the following when you interact with our store:
  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party payment providers)
  • Order and purchase history

B. Non-Personal Information

Automatically collected data includes:
  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring URL or search term
  • Pages visited and browsing time
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information for:
  • Processing and fulfilling your orders
  • Providing order updates and customer support
  • Sending promotional offers (if you have consented)
  • Improving our store and services
  • Fraud detection and prevention
  • Compliance with legal obligations

3. Sharing of Information

We do not sell your personal data. We share it only with:
  • Payment processors for secure transactions
  • Shipping companies to deliver orders
  • Email service providers for order notifications or newsletters (if subscribed)
  • IT and hosting providers for secure website operations
  • Analytics services like Google Analytics for performance tracking
These partners are required to protect your data and use it only for the intended purpose.

4. Cookies

We use cookies to:
  • Remember items in your shopping cart
  • Improve site functionality and speed
  • Understand visitor behavior for better services
  • Show targeted ads
You can disable cookies in your browser settings, though some features may not work properly.

5. Your Privacy Rights

Depending on your location (e.g., under GDPR or CCPA), you may:
  • Access the personal data we hold about you
  • Request corrections or deletion of your data
  • Opt out of marketing emails at any time
  • Request a copy of your stored personal information
Contact us at sales@enerbone.store to exercise these rights.

6. Data Security

We use SSL encryption, secure servers, and regular monitoring to protect your information.
However, no transmission over the internet is 100% secure.

7. Data Retention

We keep your personal information only for as long as necessary to:
  • Fulfill your orders
  • Meet legal and accounting requirements
  • Resolve disputes

8. Children’s Privacy

Our store is not intended for children under 13. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy:
sales@enerbone.store